Privacy Policy 🔒

Your privacy and data protection are our priority

🛡️ Privacy Policy

Effective Date: January 01, 2025

Last Updated: January 01, 2025

1. Introduction

At Angelica Tails, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our organization.

This policy applies to all information collected through our website (www.angelicatails.org), mobile applications, and any related services, sales, marketing, or events.

We respect your privacy because we believe every supporter of animal welfare deserves transparency and trust.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

  • Make Donations: Name, email address, phone number, billing address, payment information
  • Apply for Adoption: Personal details, housing information, pet experience, references
  • Volunteer Registration: Contact information, availability, skills, background check consent
  • Newsletter Subscription: Email address and communication preferences
  • Contact Forms: Name, email, phone number, and message content
  • Event Registration: Personal details and emergency contact information

2.2 Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

  • Process donations and provide tax receipts
  • Facilitate animal adoptions and screening processes
  • Coordinate volunteer activities and training
  • Provide customer support and respond to inquiries
  • Send service-related communications

3.2 Communication & Marketing

  • Send newsletters and updates about our programs
  • Share success stories and impact reports
  • Notify about upcoming events and volunteer opportunities
  • Provide educational content about animal welfare
  • Request feedback and testimonials

3.3 Operational Purposes

  • Improve our website and services
  • Analyze usage patterns and trends
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Maintain records for accountability

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist with payment processing, email delivery, and website hosting
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety Concerns: To protect the rights, property, or safety of Angelica Tails, our users, or others
  • Business Transfers: In connection with any merger, sale, or transfer of company assets
  • Consent: When you explicitly consent to sharing your information

Trusted Partners: We only work with service providers who agree to protect your information with the same level of care we do.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

  • Encryption: All sensitive data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Updates: Security systems are regularly updated and monitored
  • Staff Training: Regular privacy and security training for all staff members
  • Secure Hosting: Data is stored on secure servers with backup systems

Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. Please be cautious when sharing sensitive information online.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information (subject to legal requirements)

Right to Opt-Out

Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at privacy@angelicatails.org. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Donor Information: 7 years for tax and financial record requirements
  • Adoption Records: Permanently for animal welfare and medical history
  • Volunteer Records: 3 years after last activity
  • Website Analytics: 26 months maximum
  • Marketing Communications: Until you unsubscribe
  • Legal Obligations: As required by applicable laws

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Family Programs: Children may participate in our educational programs with parental consent and supervision.

9. International Users

Angelica Tails is based in India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated.

By using our services, you consent to the transfer of your information to India and its processing in accordance with this Privacy Policy and applicable Indian privacy laws.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last Modified" date
  • Send email notifications to registered users for major changes
  • Provide prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@angelicatails.org

General Contact: support@angelicatails.org

Address: Aayat Residency, New Vavol, Gandhinagar, Gujarat 382016, India

Website: www.angelicatails.org

Response Time: We respond to privacy inquiries within 48 hours

Our Privacy Commitment

Just as we protect the animals in our care, we are committed to protecting your personal information with the highest standards of privacy and security.

🔒 Your trust is the foundation of our mission to create furrever homes for every stray animal. 🐾